Customer Example 3, Agriculture Equipment
During 2013, Exir was contacted by a well-known global supplier of agricultural equipment. The Customer had an issue with a product used in its forestry machines, which resulted in a great amount of claims and serious life-time issues. In cooperation between the Customers R&D and Exir Technical team, a reversed engineering process was started where the product through an updated design and substantial testing managed to create a new improved version of the product that outnumbered the old solution and was no longer the weak link in the complete machine. The product was simultaneously industrialized by the Exir Manufacturing Engineers and the line including sophisticated test equipment with traceability was implemented and ready for the pre-series. Today the line is producing the Customers complete volume and the cooperation have successfully minimized the customers total quality cost.